FTA website:
1.
Access the relevant service card available on the FTA’s website:
https://tax.gov.ae/en/services.aspx
2.
Fill in the form electronically.
3.
Submit the form.
Email:
1.
Prepare the supporting documents (If applicable).
2.
Compose an email to
info@tax.gov.ae containing the details of the complaint / feedback and contact information along with the tax registration number (If applicable).
3.
Send the email.
Call center:
1.
Call the FTA on 80082923 during working hours.
2.
Select the appropriate option through the IVR.
Taxpayer Support Center:
1.
Prepare the supporting documents (If applicable).
2.
Go to the closest FTA’s office during working hours.
3.
Collect a ticket and wait.
“EmaratTax” portal:
1.
Access the relevant service card available on portal:
https://tax.gov.ae/en/user/login.aspx
2.
Follow the displayed steps & fill in the form electronically.
3.
Submit the form
Live chat:
https://tax.gov.ae/en/
1-
Click on chat with us button.
2-
Fill the information & follow the instruction populated on screen
3-
Submit the complaint through the agent.
EmaraTax Application:
1.
Download the application from relevant app store
2.
Sign in & access the relevant service in the app
3.
Fill in the details & submit the form
FTA social media channels:
1-
Choose your preferred social media channel
2-
Write your message with the details & send
Tax connect channel:
1-
Click on the "
Book an Appointment" button
2-
Fill out the form with your contact details and service details
3-
Choose your preferred date and time from available slots
4-
Receive your unique meeting invitation link via registered email