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The FTA endeavors to protect the privacy and information of its website users ("Users"), and will seek to apply the following policy.

By continuing to use this website you are consenting to the FTA's collection and use of information as described in this policy, including information about you that is provided voluntarily by you or otherwise provided by your computer or device in using this website.

It is the FTA’s policy to limit the information collected from Users to only the minimum information required to by the FTA to provide services or conduct its functions including, but not limited to, communicating with Users, completing Users' requests or to complete a transaction between the FTA and a User.

Types of collected information


In order to do this the FTA may collect, store, process, analyse, use or transfer various kinds of data from Users, including but not limited to:
- Information about Users´ computers and about Users' visits to and use of the FTA website (including Users' IP addresses, geographical locations, browser types, length of visits and number of page views);
- Information voluntarily provided by Users to the FTA through use of the FTA Website. Such information may include Users' names, Emirates ID numbers, email addresses and telephone numbers;
- Company information, including financial details, details of personnel of the company, maps or other transactional information etc.; or A User's credit card information

Use of collected information


The FTA may collect, store, process, analyse, use or transfer this information for various purposes, including but not limited to:
- Communicating with Users, including about enquiries, suggestions and complaints;
- Sending email notifications, announcements, information or other marketing communications;
- Providing additional services in the future;
- Analysing the use of the FTA website and the information referred to above; and
- Administering its legal functions under the law.


The FTA may transfer information collected by the it from Users to other government departments of the United Arab Emirates and, where the FTA considers it necessary or is otherwise required by law, to entities in other jurisdictions or countries.

The FTA uses Google Analytics, which generates statistical information about use of the website, using cookies which are stored on Users' computers or devices. Google stores this information, and its privacy policy can be viewed at http://www.google.com/privacypolicy.html.

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Page last updated: : Oct 13, 2021
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