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Latest News

Reconsideration Request
Page last updated:: Friday, June 24, 2022
Start Service
  • Type

    Customer Service

  • Service Category

    From Government to Business, From Government to Government, From Government to People

  • Service Channels

  • Obligation to Sign-up


  • Categories of Customers

    All persons in respect of whom the FTA issued a decision.

  • Sustainable Development Goals

  • Service Card Rating

Reconsideration Request
  • Service Description
    Through this service, the FTA reconsiders a decision issued by the FTA in connection with the applicant.
  • Channels and working hours
    FTA’s website:
    24 hours a day, 7 days a week.
  • Service Fees Details
  • Estimated Time to Submit Application
    15 Minutes.
  • Estimated Time to Complete Application by the FTA
    40 business days.
  • Required Documents and Forms
    • Emirates ID.
    • Valid Passport.
    • Penalty notification.
    • Detailed letter on the incident.
    • Supporting documents.
  • Procedures and Steps

    For a registered user:

    1. Login to the e-services portal.
    2. Click on “Reconsideration” to access the Reconsiderations dashboard.
    3. Click on the “Registered Reconsideration” tab.
    4. Click on “New Reconsideration Request”.
    5. Fill in the form, attach the required documents, and submit the form.


    For an unregistered user:

    1. Create an e-Services account with the FTA.
    2. Verify your e-Services account.
    3. Login to your e-services account.
    4. Create a new taxable person account by clicking on “Add New Taxable Person”.
    5. Click on “Reconsideration” to access the Reconsiderations dashboard.
    6. Click on the “Non-Registered Reconsideration” tab.
    7. Click on “New Reconsideration Request”.
    8. Fill in the form, attach the required documents, and submit the form.
  • FAQs

    1. How to apply for reconsideration request?


    Federal Tax Authority website
    24 hours a day, 7 days a week.


    2. Can I dispute on a decision made from the authority about a penalty?

    Yes, you can dispute the decision by applying for reconsideration.

    3. What is the timeline for a reconsideration request?

    Its takes the committee 40 working days unless additional documents/information are requested.

    4. Can I dispute a decision made by the reconsideration committee? Who is the concerned party to submit a dispute against a reconsideration committee decision? 

    Yes, you can dispute a decision by the reconsideration committee in Tax Dispute Resolution Committee (TDRC) in Department of Justice.

  • Relevant Publications
  • Terms & Conditions
    1. Submit request within 40 days from date of authority’s decision.
    2. The authorized signatory must submit request.
    3. Provide explanation from the decision.
    4. Provide supporting documents.
    5. Reconsideration requests must be sufficiently justified.
    6. If the application is incomplete, or additional information is required, additional documentation may be requested. After submitting the additional documentation, it may take the FTA a further 20 business days to respond to the updated request.

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Page last updated: : Friday, June 24,2022
Number of hits : 1341 hits