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Latest News

Refund of Extra Payments Paid to the FTA
Page last updated:: Thursday, February 17, 2022
Start Service
  • Type


  • Service Category

    From Government to Business, From Government to Government, From Government to People

  • Service Channels

  • Obligation to Sign-up

    Applicable – Through the account previously created to register for Tax with the FTA

  • Categories of Customers

    All persons registered for tax with the FTA

  • Sustainable Development Goals

  • Service Card Rating

Refund of Extra Payments Paid to the FTA
  • Service Description
    Through this service, the FTA refunds payments made in excess to persons registered for tax
  • Channels and working hours
    • e-Services platform: 24 hours a day, 7 days a week
  • Service Fees Details
  • Estimated Time to Submit Application
    10 Minutes
  • Estimated Time to Complete Application by the FTA
    25 business days from the date the completed application was received
  • Required Documents and Forms
    • Proof of payment
    • Bank IBAN letter
  • Procedures and Steps
    1. Access the e-Services account dashboard.
    2. Enter the VAT or Excise Tax tab as the case may be.
    3. Access VAT311 (for VAT) or EX311 (for Excise Tax).
    4. Fill in the refund form and submit the refund request.
  • FAQs
    1. Can the FTA refund payments made erroneously or in excess without submitting a refund request?

    2. In order to get back the payments made erroneously or in excess, a refund request must be submitted.

    3. Can the payments done erroneously or in excess be kept as credit?

    4. Yes, the applicant may carry-forward the payment in their FTA account as credit for the next tax periods.

    5. Will any penalties apply in cases of excess payments?

    6. No penalties are imposed for paying excess payments to the FTA.

    7. What are the deadlines for submitting a refund for the excess payments?

    8. There are no deadlines for submitting a refund request for the excess payments
  • Relevant Publications
  • Terms & Conditions
    1. The applicant must be registered for Tax with the FTA.
    2. The applicant must provide the proof of payment to the FTA.
    3. If the application is incomplete, or additional information is required, the FTA will ask the applicant to provide additional documentation. After submitting the additional documentation, it may take the FTA a further 25 business days to respond to the updated request for a refund of payments

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Page last updated: : Thursday, February 17,2022
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