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Registration of Customs Clearance Companies
Page last updated:: Thursday, February 17, 2022
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  • Type

    Registration

  • Service Category

    From Government to Business

  • Service Channels

  • Obligation to Sign-up

    Applicable

  • Categories of Customers

    All persons with a commercial activity falling within the category of customs clearance and freight services

  • Sustainable Development Goals

  • Service Card Rating

Registration of Customs Clearance Companies
  • Service Description
    Through this service, the FTA registers customs clearance companies for VAT purposes.
  • Channels and working hours

    Phase 1

     

    Phase 2

     

    Phase 3

    • e-Services platform:
      24 hours a day, 7 days a week.
  • Service Fees Details
    Free
  • Estimated Time to Submit Application
    45 Minutes.
  • Estimated Time to Complete Application by the FTA
    Phase 1:
    2 business days from the date the completed application was received.

    Phase 2:
    5 business days from the date the completed application was received.

    Phase 3:
    20 business days from the date the completed application was received.
  • Required Documents and Forms

    Phase 1

    • Tax Service Agreement and its Addendum.
    • Application form including the table received from the FTA.
    • Valid Trade Licence.
    • Bank Guarantee.
    • Person’s logo.

     

    Phase 2

    • 2 hard copies of the Tax Service Agreement and its Addendum signed by the applicant.

     

    Phase 3

    • Tax Service Agreement and its Addendum signed by the FTA
  • Procedures and Steps

    Phase 1

    1. Send an email to express interest to register.
    2. Fill the forms received with the requested details from the FTA by email.
    3. Email the filled forms.

    Phase 2

    1. Print 2 copies of the Tax Service Agreement and its Addendum and sign it.
    2. Hand the signed copies in the FTA’s Dubai Office.

     

    Phase 3

    1. Sign-up for an e-Services account through the FTA’s website and activate it.
    2. Access the e-Services account dashboard.
    3. Click on “Add New Taxable Person”.
    4. Click on “Register for VAT”.
    5. Complete the registration process and include a request for exception from registration as per the guidelines to that are going to be received from the FTA.
  • FAQs
    1. What is the guarantee amount?

    The bank guarantee amount will be determined by the FTA and will be communicated to the applicant.

    2. What is the customs clearance company’s tax return period?

    The customs clearance registration is different from the VAT registration. The persons registered as customs clearance companies do not have tax periods and are not supposed to submit returns in such capacity. However, customs clearance companies who are obliged to register for VAT shall abide by the provisions to register for VAT and submit returns accordingly.
  • Relevant Publications
  • Terms & Conditions
    1. Trade Licence must clearly specify that the person conducts customs clearance activities.
    2. FTA may require more time if the FTA requests further info due to information not being provided with the application.

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Page last updated: : Thursday, February 17,2022
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