1.
Can I submit a refund request for multiple years in a single application?
You can submit a refund request only for a calendar year.
2.
May I be exempted from attesting the Original Tax Compliance Certificate (such as business status certificate, certificate of commercial activities or equivalent) from the UAE Embassy in the country of origin?
Attesting the Original Tax Compliance Certificate (such as business status certificate, certificate of commercial activities or equivalent) from the UAE Embassy is a basic required document supporting the refund request.
3.
Is it mandatory to submit all the required documents as original hard copies to the FTA or is it allowed to send scanned copies?
The Tax Compliance Certificate (such as business status certificate, certificate of commercial activities or equivalent) attested from the UAE Embassy is required to be submitted as an original document; other required documents such as tax invoices, proof of payments, may be submitted as scanned or system generated documents and sent to ForeignBusiness@tax.gov.ae.
4.
When does the period of submitting the business visitors VAT refunds open?
The period for submitting the business visitors VAT refunds is from 1 March till 31 August annually.
5.
How can I submit a VAT refund if my country is not in the list of eligible countries?
If your country is not on the approved list, you should contact the Ministry of Finance of your country which may contact the UAE’s Ministry of Finance in this regard.