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Latest News

Linking a Tax Agent to a Tax Agency
Page last updated:: Wednesday, February 01, 2023
Start Service
  • Type

    Registration

  • Service Category

    From Government to Business, From Government to People

  • Service Channels

  • Obligation to Sign-up

    Applicable – Through the account previously created to register as a tax agency with the FTA.

  • Categories of Customers

    All tax agencies registered with the FTA.

  • Relevant Publications

     
  • Sustainable Development Goals

  • Service Card Rating

Linking a Tax Agent to a Tax Agency
  • Service Description
    Use this service link a tax agent to your tax agency. 
  • Channels and working hours
    •EmaraTax platform:
    24 hours a day, 7 days a week
     
  • Service Fees Details
    Free
  • Estimated Time to Submit Application
    15 Minutes
  • Estimated Time to Complete Application by the FTA
    Generally, estimated time to complete the application by the FTA is 20 business days from the date the completed application was received. However, in case where any additional information is needed FTA may take additional time to process the application. The applicant needs to provide the additional information and re-submit the application. It may take the FTA a further 20 business days to respond to the updated application. If the application is not resubmitted within 60 calendar days from the date you received the notification from FTA, the application shall be auto rejected
  • Required Documents and Forms
    Required documents:
    It will be necessary for you to prepare the following information in an appropriate format and include it in your online application:

    1. Valid professional indemnity insurance policy that includes the tax agent’s name or tax agent approval number (TAAN).

    Accepted file types are PDF, JPG, PNG, Excel and JPEG. The individual file size limit is 5 MB.
    Required forms: n/a
  • Procedures and Steps
    Step 1 - Please check the eligibly criteria, required documents, and Frequently Asked Questions.
    Step 2 - Complete the online application and submit. 
    Note: The application will be sent to the tax agent who needs to be linked to your tax agency for their acceptance. Once the tax agent has accepted the linking request, the application will be submitted to the FTA. 
  • FAQs
    1. Who can submit the application to FTA?
    The application can be submitted by you (tax agency).

    2. Can more than one tax agent be linked to one tax agency?
    Yes, more than one tax agent can be linked to a tax agency. A tax agent can be linked with only one tax agency at a time.

    3. What will happen if you submit an invalid Professional Indemnity Insurance (PII)?
    If the Professional Indemnity Insurance of the Tax Agent is invalid, then the application will be rejected by the FTA.

    4. Where in EmaraTax account to check the correspondences/notifications sent by FTA?
    The correspondences/notifications sent by FTA to the registered email address/mobile can be found in the "My Correspondences" section in the EmaraTax account.

    5. When will the application be submitted to the FTA?
    Once you (tax agency) have submitted the linking request to a tax agent, the tax agent will be notified via email. The tax agent can ‘accept’ or ‘reject’ your linking request from their EmaraTax account. If the tax agent accepts your linking the request, the application will be sent to the FTA. If the tax agent rejects your request or does not take any action even after 5 calendar days post receiving the request, the application will be auto cancelled and shall not be submitted to the FTA. You will be notified via email the action taken by the tax agent.

    6. What will happen once the application is submitted to the FTA?
    Once the application is submitted to the FTA, you will receive an application reference number. The reference number shall also be sent via a notification to your registered email/verified mobile.
    1.Processing your application:
    a) Your application will now be reviewed by us. If we require more information to assist with our review, we will contact you by email. You will need to provide the information requested for us to continue processing your application. 
    b) Once we have completed our review, we will either approve or, in some cases, may have to reject the application. We will notify you by email of our decision.
    c) Where we reject an application, we will provide you with the reasons for doing so. You may re-apply but only once you have resolved the matters brought to your attention.  
    d) Following approval of your link tax agent to tax agency application by the FTA 
    • The tax agent will be linked to your tax agency. If this is the first tax agent linked to your tax agency, your Tax Agency Number (TAN) will be issued by the FTA, and you will be notified via email. Your tax agency’s registration certificate will be generated, and you can download it from your EmaraTax account.
    • If the tax agent linked to your tax agency was not linked to any tax agency earlier (i.e the tax agent has been linked to a tax agency for the first time), a tax agent approval number (TAAN) will be issued and sent to the tax agent’s registered email address/verified mobile number. The TAAN will be active and listed in the Tax Agent register of the FTA and in the FTA website. The tax agent can download the  ‘Tax Agent Listing in Register Certificate’ from their EmaraTax account.

    7. What is the estimated time to complete application review by the FTA?
    Generally, estimated time to complete the application by the FTA is 20 business days from the date the completed application was received. However, in case where any additional information is needed FTA may take additional time to process the application. The applicant needs to provide the additional information and re-submit the application. It may take the FTA a further 20 business days to respond to the updated application. If the application is not resubmitted within 60 calendar days from the date you received the notification from FTA, the application shall be auto rejected

    8. Can I save the application as a draft to be updated later? If yes, for how long?
    Yes, you can save the in-progress application (as a draft) and complete it at a later point in time. However, if you do not submit your application within 60 calendar days of initiating it, your application will be automatically cancelled. There will be reminder notifications sent to your registered email address/verified mobile number.

    9. How to check the status of the submitted application with the FTA?
    To review the status of your submitted application, click on the Dashboard tab and look next to Status:
    Drafted - the application form has not been completed or submitted by the applicant
    In Review - the application form has been received by FTA and is under processing
    Awaiting Information - FTA is awaiting for additional information from the applicant
    Rejected - the application form has been rejected by the FTA
    Approved - the application form has been approved by the FTA and that your Tax records have been successfully updated
  • Terms & Conditions
    The information given below is intended to help determine your eligibility to apply for this service:

    You must be registered as a tax agency with the FTA
    Your tax agency account is not suspended or deregistered.
    The tax agent you want to link is registered with the FTA but not linked to any other tax agency.

     

      

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Page last updated: : Wednesday, February 01,2023
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