If you are an existing user and are facing this issue, please contact our Call Center at 80082923 or email us at info@tax.gov.ae and provide screenshots of the issue you are facing along with your GIBAN.
 
If you are a new user and have just registered with the FTA, it will take a couple of hours for your GIBAN to be activated by the Central bank of the UAE. Once this is done, you should be able to create a payment reference number in EmaraTax and complete your GIBAN payment.

You can login with UAE Pass using your email or mobile number or Emirates ID registered with your UAE PASS account.  Please note that in-order to use Emirates ID, your UAE PASS account should be a verified account.

If you use more than one EmaraTax login email and one of those login emails matches your UAE Pass registered email, your UAE Pass account will be automatically linked to the EmaraTax account that matches your UAE Pass registered email. If your UAE Pass registered email does not match with any of your EmaraTax login emails, a pop-up window will appear on your screen where you can enter the EmaraTax login account email which you want to link to your UAE Pass account.

No. When you link your UAE Pass account to your EmaraTax account, a Unique User Identification Number (UUID) from UAE Pass is stored against your EmaraTax account. This UUID will not change if you later change your UAE Pass registered email or your EmaraTax login email. 

Yes. Even if you are deregistering for VAT but at the time of submitting your final VAT return you notify the FTA of being a "Qualifying Registrant", you will still have to report your e-commerce supplies by Emirate in Box 1 of your Final VAT return. 

Yes. Notifying the FTA of your "Qualifying Registrant" status for e-commerce purposes and having your e-commerce reporting period is set to either 18 months or 2 years doesn’t mean that you have to remain registered for VAT for the full 18 months / 2 years period. You will still be able to deregister and file your final VAT return if you wish to do so. 

All taxable persons are required to register for UAE Corporate Tax and obtain a Corporate Tax Registration Number as per the UAE Corporate tax law and following implementing decisions.
-The Federal Tax Authority may also request certain Exempt Persons to register for UAE CT.
- UAE branches of domestic companies are an extension of their “parent” or “head office” and are not considered separate legal entities. Therefore, UAE branches of a domestic juridical person are not required to separately register or file for UAE CT. 
-  Please click on the link below  for FAQs https://tax.gov.ae/en/faq.aspx

UAE-resident businesses who make taxable supplies in the UAE must mandatorily register for VAT, provided the value of their taxable supplies and imports in the last 12 months exceeded, or is expected to exceed in the next 30 days, the mandatory registration threshold of AED375,000.
UAE-resident businesses who make taxable supplies in the UAE may voluntarily register for VAT if the value of their taxable supplies and imports, or taxable expenses, incurred in the last 12 months exceeded, or is expected to exceed in the next 30 days, the voluntary registration threshold of AED 187,500
Non-UAE-resident businesses that make taxable supplies in the UAE must also mandatorily register for VAT, regardless of the value of its taxable supplies and imports, where there is no other person obligated to pay the due tax on these supplies in the UAE.

If you forget your Login Username (email ID) or you are no longer able to access your registered email, you need to make a new sign-up using a new email, and you can move your registered TRNs from your old Account by applying for (Link TRN to new email address) service on your new Dashboard from other services tab.

All taxable persons are required to register for UAE Corporate Tax and obtain a Corporate Tax Registration Number as per the UAE Corporate tax law and following implementing decisions.
-The Federal Tax Authority may also request certain Exempt Persons to register for UAE CT.
- UAE branches of domestic companies are an extension of their “parent” or “head office” and are not considered separate legal entities. Therefore, UAE branches of a domestic juridical person are not required to separately register or file for UAE CT. 
-  Please click on the link below  for FAQs https://tax.gov.ae/en/faq.aspx

UAE-resident businesses who make taxable supplies in the UAE must mandatorily register for VAT, provided the value of their taxable supplies and imports in the last 12 months exceeded, or is expected to exceed in the next 30 days, the mandatory registration threshold of AED375,000.
UAE-resident businesses who make taxable supplies in the UAE may voluntarily register for VAT if the value of their taxable supplies and imports, or taxable expenses, incurred in the last 12 months exceeded, or is expected to exceed in the next 30 days, the voluntary registration threshold of AED 187,500
Non-UAE-resident businesses that make taxable supplies in the UAE must also mandatorily register for VAT, regardless of the value of its taxable supplies and imports, where there is no other person obligated to pay the due tax on these supplies in the UAE.

If you forget your Login Username (email ID) or you are no longer able to access your registered email, you need to make a new sign-up using a new email, and you can move your registered TRNs from your old Account by applying for (Link TRN to new email address) service on your new Dashboard from other services tab.

The information given below is intended to help determine your eligibility to apply for this service:
For VAT registration 

1. By businesses resident in the GCC
• If you have a Place of Residence in the UAE and are making supplies of goods/services in the UAE, you are required to register for VAT when either:
o Your taxable supplies or expenses was more than AED375,000 in any past period of 12 months or less
o Or, you expect that your taxable supplies or expenses will be more than AED375,000 in the next 30 days

 

• Alternatively, if you are not required to register, you will be eligible to apply for registration if either:
o Your taxable supplies or expenses were more than AED187,500 in the last 12 months or less
o Or, you expect that taxable supplies or expenses will be more than AED187,500 in the next 30 days

 

2. By Federal or Emirate Government Bodies and Charities
• All Designated Government Bodies and Designated Charities must register for VAT purposes, subject to relevant entity being listed in Cabinet Decision. More details on this subject can be obtained from the FTA if required.

 

3. By businesses resident outside the GCC
• You are required to register if you are making or expect to make supplies of goods or services in the UAE and there is no other person who is required to account for the VAT due in the UAE on your behalf.

 

For exception from VAT registration 

• You may apply for exception from VAT registration if you only make zero-rated supplies and do not import any goods or services that are subject to reverse charge. You are not eligible for exception from VAT registration if you make zero-rated supplies along with standard rated supplies. The following supplies are eligible for zero-rating: 

o Exports 
o Certain international transportation services
o Certain aircraft or vessels
o Certain investment precious metals
o First supply of certain buildings
o Crude oil and natural gas 
o Certain educational services
o Certain healthcare services

1.Sign-up for an EmaraTax account through the FTA’s website and activate it
2.Access the EmaraTax account dashboard
3.Create New Taxable Person Profile.
4.Click on “View” to access the Taxable Person Account.
5.Click on “Register” under “Value Added Tax”
6.Complete the registration process.

Registering as a natural person and registering as a legal person are different processes with different requirements and responsibilities. Also, the user profile is linked to all tax accounts, including corporate tax, value-added tax and excise tax, and therefore the registered person must apply to deregister the old TRN, once the existing TRN is deregistered, you can then apply for registration with the appropriate legal entity.  If meets certain conditions, you can also wait for the system to activate the feature of changing the legal type.

Yes. All entities in the free zones will be required to register and file tax returns, regardless of whether they are eligible persons based in the free zone or not.

Registration Team

When the representative member of the Tax Group added a prospective member who is already registered with the FTA on a stand-alone basis, the status of the TRN of the prospective member will be changed from “Approved” to “Suspended” upon approval of the Tax Group Registration Amendment Form.

When they received suspended item notification by FTA, they received another email from FTA Support in their registered email with the things they need to provide or amend.

You may download your certificate under the type of Tax that you have registered under.