Federal Tax Authority Awareness
Events Attract Nearly 34,000 Participants in H1 2026, Up 23.3%
Abdulaziz Al Mulla: Supporting Taxable Persons and Facilitating Voluntary Compliance through Flexible Mechanisms in
Line with Global Best Practices
Abu Dhabi, 30
August 2026: The
Federal Tax Authority (FTA) has intensified its awareness activities to promote
tax awareness, support business sectors, and enable them to achieve voluntary
tax compliance with ease, efficiency, and accuracy.
The total number of awareness events conducted during the first half of 2026 reached 91, comprising in-person and
virtual events and representing growth of more than 7% compared with
approximately 85 events during the same period in 2025.
Participation in
these in-person and virtual awareness events also recorded significant growth
during the first six months of the year, exceeding 33,900 participants compared
with 27,500 during the same period in 2025, an increase of 23.3%.
The Authority noted that several new awareness
campaigns, programmes, and activities were introduced this year to meet the tax
awareness needs of businesses and different segments of society. Beneficiary
satisfaction with tax awareness activities increased to 94%, compared with 93%
in the first half of 2025.
His Excellency Abdulaziz Mohammed Al Mulla,
Director General of the Federal Tax Authority, said: “The Authority continues to
advance its efforts to enhance tax awareness and ensure the smooth and
efficient implementation of tax legislation and procedures. This forms part of
our strategy to support Taxable Persons in fulfilling their tax obligations through
flexible mechanisms aligned with global best practices. The strong turnout at
the FTA’s tax awareness events reflects their success in reaching a broad range
of stakeholders across the UAE tax system.”
He added that the awareness activities,
including the FTA’s Customer Councils, which are held across all emirates, aim
to maintain ongoing engagement with representatives of the business community and
relevant stakeholders, providing opportunities to gather their views and
suggestions on the Authority’s various initiatives and projects.
These efforts have also strengthened the FTA’s
contribution to the objectives of the third cycle of the Zero Government
Bureaucracy Programme by expanding digital integration with relevant entities,
continuously enhancing the integrated digital experience, and introducing further
measures to serve the community and enhance customer happiness.
Dr. Zahra Al Dahmani, Director of Taxpayer
Services at the Federal Tax Authority, explained that several key awareness
initiatives have been introduced this year, including new workshops on tax
invoices, their requirements and importance as a fundamental element of tax
compliance, as well as workshops on the E-Invoicing System. The workshops are being
implemented jointly by the Ministry of Finance and the Federal Tax Authority to
support voluntary tax compliance through secure and effective electronic
mechanisms.
The new initiatives also included awareness
activities covering the Domestic Minimum Top-up Tax (Pillar Two), its
importance, requirements, and compliance mechanisms.
She emphasised that the newly introduced events
aim to keep pace with the expansion of the FTA’s services and the continued
development of tax legislation and operational mechanisms, while supporting
efforts to simplify and accelerate tax procedures.
Awareness campaigns and programmes have therefore
been intensified to keep stakeholders informed of developments within the tax
system and foster an environment that encourages voluntary tax compliance. She
noted that the FTA measured the improvement in taxpayer awareness through
virtual and in-person workshops during the first half of 2026, with the awareness
rate reaching 83.4%.
Looking ahead, the Authority confirmed that it
will continue implementing new awareness campaigns and programmes to introduce
its latest services and initiatives, while expanding the core awareness
activities established in previous years.
During the first half of 2026, the FTA
conducted 68 virtual events, attracting 32,800 participants, compared with 53
virtual events and 23,900 participants during the same period in 2025.
The
Authority also conducted 23 in-person awareness workshops across all Emirates,
benefiting 1,110 participants, compared with 30 workshops during the first six
months of the previous year, which benefited 3,620 participants.