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Federal Tax Authority holds second forum to honour its strategic partners Corporate Tax Awareness Campaign 2024 Completes with Abu Dhabi Workshop for Free Zones Firms, Attended by 550 Participants Federal Tax Authority Launches World’s First Tax Refund System for E-Commerce Retail Purchases for Tourists in UAE Federal Tax Authority Urges Resident Juridical Persons with Licences issued in December to register for Corporate Tax before end of December 2024 Persons Subject to Corporate Tax Urged to File Returns and Settle Payables within Legal Timeframes Federal Tax Authority renews its calls for Resident Juridical Persons with Licences issued in October and November to register for Corporate Tax before end of November 2024 Federal Tax Authority sets record as first global tax authority to earn the Corporate Ethical Procurement and Supply Award two consecutive times

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Page last updated:: Tuesday, September 10, 2024
Start Service

  • Type

    Customer Service

  • Service Category

    From Government to Business, From Government to Government, From Government to People

  • Service Channels

  • Obligation to Sign-up

    Not applicable.

  • Categories of Customers

    All persons.

  • Relevant Publications

  • Sustainable Development Goals

  • Service Card Rating

176,138

Total Transactions

Email: 5 minutes / Phone channel: 10 minutes / Support center: 15 minutes.

Estimated Time to Submit Application

Submit Suggestions
  • Service Description
    Through this service, the FTA Addresses suggestions received from customers 
  • Channels and working hours
        From Monday to Friday from 7:30 am to 03:30 pm
  • Service Fees Details
    Free
  • Estimated Time to Submit Application
    Email: 5 minutes / Phone channel: 10 minutes / Support center: 15 minutes.
  • Estimated Time to Complete Application by the FTA
    15 business days
  • Required Documents and Forms
    Not applicable.
  • Procedures and Steps
    e-Form:
    1. Access the relevant form available on the FTA’s website:
    • Suggestions.
    2. Fill in the form electronically.
    3. Submit the form.
    Email:
    1. Prepare the supporting documents.
    2. Compose an email to info@tax.gov.ae containing the details and supporting documents.
    3. Send the email.
    Phone:
    1. Call the FTA on 80082923 during working hours. 
    2. Select the appropriate options using the keypad.
    Taxpayer Support Center:
    1. Prepare the supporting documents.
    2. Go to the closest FTA’s office during working hours.
    3. Collect a ticket and wait
  • FAQs

    1. What languages can be used to raise suggestions?

    suggestions may be submitted in either Arabic or English. However, the contact center may receive calls in Arabic, English, Hindi and Urdu.

     

    2. How can the application be followed up on?

    The applicant may follow up on the application submitted using the reference number received after submitting the application.

     
  • Terms & Conditions
    Not applicable.
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Page last updated: : Tuesday, September 10,2024
Number of hits : 9446 hits