FTA Awards and Certificates

Awards & Certificates | Federal Tax Authority

International Standards Certificates


The Federal Tax Authority has been certified against a wide range of international standards, reflecting its commitment to quality, security, innoVATion and institutional excellence.

ISO 9001:2015 Quality Management System certification badge
ISO 27001:2022 Information Security Management System certification badge
ISO 22301:2019 Business Continuity Management System certification badge
ISO/IEC 20000-1:2018 IT Security Management System certification badge
ISO 56002:2019 InnoVATion Management System Framework certification badge
ISO 44001:2017 Collaborative Business Relationship Management System certification badge
ISO 31000:2018 Risk Management System certification badge
BS 95009:2019 Public Sector Procurement Management System certification badge
ISO 10004:2018 Customer Satisfaction certification badge
ISO 10002:2018 Complaints Management certification badge
ISO 18295-1:2017 Management of Call Centers certification badge
ISO 55001:2024 Asset Management System certification badge

Professional & Institutional Certificates


In addition to international standards, the Authority holds a number of professional and institutional certifications from leading global bodies.

“InnoVATive Government Entity” Certification

Global InnoVATion Institute

“Muwafaq, EmaraTax and Maskan” Certifications

Global InnoVATion Institute

Professional Corporate Certification in Procurement and Supply

Chartered Institute of Procurement & Supply (CIPS)

Intellectual Property Certificate

For the Muwafaq Package

Organizational Agility Certificate

European Organization for Excellence and Agility

Organizational Pre-emptiveness Certificate

European Organization for Excellence and Agility

Organizational Resilience Certificate

European Organization for Excellence and Agility

Middle East & North Africa Stevie Awards


The Authority’s digital initiatives have been recognised across multiple categories of the MENA Stevie Awards.

Stevie Award trophy
GOLD

EmaraTax

Gold Award for InnoVATion in Government Technology Development

Stevie Award trophy
GOLD

Zero Bureaucracy Initiative in Tax Services

Gold Category

Stevie Award trophy
SILVER

VAT Refund System for Tourists

Silver Award in the InnoVATive Achievement in Science / Technology category

Stevie Award trophy
BRONZE

Tax 10

Bronze Award in the InnoVATive Achievement in Human Resources category

Stevie Award trophy
BRONZE

Robotic Process Automation Initiative in the Tax Sector

Bronze Category

AlRuwad Award


AlRuwad Award logo

Institutional and Functional Excellence Award

The Federal Tax Authority launched the AlRuwad Award for Excellence, designed in line with the directions of the Sheikh Khalifa Government Excellence Program, with the aim of enhancing and encouraging the spirit of competition and establishing a culture of excellence among all employees of the Authority — celebrating their efforts and innoVATions in all areas of work, and bringing out the creativity and energies of its human capital to support achieving sustainable results in the Authority’s institutional performance.

The AlRuwad Award for Excellence includes several categories targeting employees. The first cycle of the award was launched in 2022, when the Authority organised a ceremony to announce its results — enhancing and stimulating the work environment and providing a competitive climate based on innoVATion and excellence.

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Page last updated: : Sep 08, 2026
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