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Page last updated:: Thursday, January 23, 2025

Public satisfaction with awareness initiatives organized by the Federal Tax Authority

Thursday, January 23,2025

Subject: The Federal Tax Authority is keen to reach the business sectors concerned with implementing the tax system through various channels and means available. In this context, the Authority continuously organizes many new awareness campaigns, programs and activities using innoVATive methods that meet knowledge requirements and are appropriate for many business sectors and the Emirati society in general, whether through in-person workshops. Or visual communication techniques (virtual workshops) or on its social media content. 

Objective: The Consultation aims to measure the awareness and satisfaction of the public and taxpayers regarding the Federal Tax Authority's awareness initiatives, in addition to collecting opinions and suggestions that can be applied during the campaigns organized by the Authority during the current year.

Results: Benefiting from the opinions and suggestions of the public in preparing awareness programs and tax topics

Open date : Friday, August 30,2024
Close date : Tuesday, November 05,2024

Outcome

The responses highlight participants' satisfaction with the Authority's current awareness efforts while also indicating a desire to enhance the customer experience and expand communication and support channels. By implementing the suggestions, such as improving digital content, increasing awareness workshops, and offering comprehensive direct support, the Authority can further boost customer satisfaction and enhance tax compliance.

Download Outcome Document 
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