The list of refunds for VAT and Excise Tax are organized in EmaraTax by date, with the most recent one on top. You can view the list of transactions including payments under the "transaction history" section of the "My payments" dashboard. As this list is already sorted by date, you can filter the list based on your required date range.

If you are in a net refundable position, you can apply for a refund by clicking on “VAT” in your dashboard and choosing VAT311.

If you applied for a refund, you will be able to view your application by clicking on VAT/Excise Tax 311 from your dashboard.

Filing and payment of VAT returns should happen by the 28th day of the month following the end of the VAT accounting period unless that day falls on a non-working day or public holiday. Details of the payment due date for the first VAT return will be shown on your VAT registration certificate. Subsequent due dates will be shown on the “Required actions” in your dashboard once you log on to the Emaratax portal.

If you forget your Login Username (email ID) or you are no longer able to access your registered email, you need to make a new sign-up using a new email, and you can move your registered TRNs from your old Account by applying for (Link TRN to new email address) service on your new Dashboard from other services tab.

If you forget your Login Username (email ID) or you are no longer able to access your registered email, you need to make a new sign-up using a new email, and you can move your registered TRNs from your old Account by applying for (Link TRN to new email address) service on your new Dashboard from other services tab.

1.Sign-up for an EmaraTax account through the FTA’s website and activate it
2.Access the EmaraTax account dashboard
3.Create New Taxable Person Profile.
4.Click on “View” to access the Taxable Person Account.
5.Click on “Register” under “Value Added Tax”
6.Complete the registration process.

You can view the list of transactions including payments under the "transaction history" section of the "My payments" dashboard. As this list is already sorted by date, you can filter the list based on your required date range.

The De-Registration Tab is available under your Dashboard. Ensure to complete all phases, followed by filing your Final VAT Returns, and settling all Outstanding Amount due. Please refer to the Guide available under FTA's website which demonstrates all steps to complete.

Click on the Dashboard tab to view the status of your de-registration application.
The below is definitions of each status that would be provided on your application. 
Drafted: The Federal Tax Authority has not received the application as your application has not been completed.
Under review: The Federal Tax Authority received your application and it is under process and you will be notified with the update.
 Resubmit: The Federal Tax Authority reviewed your application and there are some documents that should be adjusted or additional documents required. Kindly check your registered email address to view comments provided by the FTA and provide the needed changes to further review your application. 
Reviewed: The Federal Tax Authority has reviewed your deregistration application and the taxable person has to submit the final VAT/Excise return and clear the outstanding liabilities. Once all liabilities are clear, please click on "De-register".
Pre-approved: The Federal Tax Authority has reviewed your de-registration application and received your final VAT/Excise return and your outstanding liabilities has been cleared. You will be updated with the final decision through your registered email address. 

Rejected: The Federal Tax Authority has rejected your deregistration application. The reason of rejection will be reflected in your application.
De-register: The Federal Tax Authority has approved your de-registration application. 
Kindly note that, once the VAT Deregistration application submitted/ resubmitted, the FTA team will review your request and take the appropriate decision within 20 business days from the submission/resubmission date.

Refer to Row 50 (The De-Registration Tab is available under your Dashboard. Ensure to complete all phases, followed by filing your Final VAT Returns, and settling all Outstanding Amount due. Please refer to the Guide available under FTA's website which demonstrates all steps to complete).

To view the status of your VAT registration application, click on the Dashboard tab and look next to Status:
Drafted: means the registration form has not been completed or submitted by the applicant.
Pending: means the registration form has been received by us and is under processing or that we are awaiting further information from you.
Resubmit: in case it is resubmitted this means that there are some documents that should be changed or adjusted, kindly check your registered email address in order to check the comments provided by FTA Registration and make the needed changes to proceed with your application.
Issued: means we have provided to you a Tax Identification Number (TIN) for either your application for registration for a Tax group or confirmation of your exception from VAT. The TIN for your application for registration for a Tax group will be suffixed with the letters ‘VG’. The TIN for confirmation of exception from VAT will be suffixed with the letters ‘XC’;
Suspended: means your registration form for VAT has been suspended and that your registration for a Tax group has been approved by us and you have received a TRN;
Rejected: means the registration form has been rejected by us;
Approved: means the registration form has been approved by us and that you are successfully registered for VAT.

To amend a member in a Tax Group, log into the FTA e-services via eservices.tax.gov.ae from the individual suspended account and click on “Amendment” in the “Dashboard”

We would urge you to review our VAT User Guide (Registration, Amendments and De-registration), Section (5) Amending VAT Registration Page (19) on The Federal Tax Authority website

https://tax.gov.ae/en/vat/guides-listing

In EmaraTax, the registration certificates can be found in the "My Correspondences" section of your Taxable Person account.  All your registration certificates that were available in your eServices account have been migrated to your EmaraTax account.
 
Note that if your tax registration certificate was not available as a pdf document in your dashboard in the old system, then you will not be able to find it in your EmaraTax dashboard. Therefore, in order for you to receive an updated registration certificate, you will have to submit a registration amendment application through EmaraTax with your updated information (example: trade license, Emirates ID, Contact details, etc) to the FTA. Once the application is approved by the FTA, your registration certificate will be issued.

You can view your past payments under the "transaction history" section of the "My payments" dashboard. You can download a copy of a payment receipt for any past payments that have been made on EmaraTax under the "My Correspondence" section in EmaraTax.