Federal Tax Authority
Issues 2025 Annual Report
AED 46 Billion in VAT and
Excise Tax Revenues Collected
Tax Registration
Transactions Increase to 1.7 Million, up 20%
FTA Communication
Channels Receive 625,000 Transactions in 2025, While Customer Happiness Rate
Rises to 93%
Abu Dhabi,29 June 2026: The Federal Tax Authority (FTA) has reported
significant growth in its operations during 2025, driven by a substantial
increase in Corporate Tax registrations, alongside continued growth in Value Added
Tax (VAT) and Excise Tax registrations and the expansion of its services. This
was reflected in the increased volume of transactions completed across all
sectors of its operations, while the Authority further strengthened engagement
with taxable persons through its innoVATive digital channels.
FTA's 2025 Annual Report,
published on its website, highlights its achievements and operational results
across all sectors of operation, as well as the legislative, procedural and
technological tax developments witnessed during the year. The report is
available on the Authority's website through the FTA Annual Report link.
The report reflects the
Authority's policies aimed at encouraging creativity and innoVATion, based on a
clear understanding of the needs of all categories of taxable persons and a
commitment to meeting their aspirations through accelerated digital
transformation and strengthening the foundations of a smart tax ecosystem. It
also continued to enhance the efficiency of oversight procedures to contribute
to protecting markets and maintaining tax fairness.
It also highlights FTA's
achievements in digital transformation and its extensive efforts to expand the
adoption of artificial intelligence technologies to drive significant
improvements in operational efficiency, service quality, transaction processing
speed, and the implementation of its various initiatives in this field.
The data revealed that total
tax revenues collected from VAT and Excise Tax increased to AED 46 billion in
2025, compared to AED 41 billion in 2024. The number of transactions completed
by the Tax Registration Department increased by more than 20%, with the total
number of transactions reviewed reaching approximately 1.7 million during 2025.
More than 245,000 Corporate Tax registration applications were completed, alongside
98,000 VAT registration applications and 206 Excise Tax registration
applications.
The total number of VAT refund
requests submitted by tourists reached approximately 1.7 million, while the
number of VAT refund applications relating to newly built residences for UAE
nationals exceeded 7,000. In addition, 289 retailer applications were submitted
for registration in the electronic Tourist VAT Refund Scheme.
The findings indicated that the
continuous enhancement of the Authority's services and its ongoing efforts to
meet the aspirations of taxable persons contributed to increased engagement
through the various tax knowledge support channels provided by the Authority.
The total number of transactions received through all communication channels
exceeded 625,000 transactions during the year, representing an increase of 12%
compared to 2024. The number of visitors to the Authority's support centres in
Abu Dhabi and Dubai exceeded 21,000, reflecting a 10% increase compared to the
previous year. Meanwhile, the overall customer happiness rate across all
communication channels reached 93%, representing an improvement of 1.5%
compared to 2024.
According to the report, the
Authority continued implementing its inspection and oversight plans in
cooperation with relevant entities to protect consumer rights, combat tax
evasion, and enhance tax compliance. During 2025, the Authority conducted
175,500 field inspection visits across local markets in all emirates.
These inspections resulted in
the seizure of 29.5 million non-compliant packs of tobacco products that did
not carry Digital Tax Stamps and were not registered in the Authority's
electronic system. In addition, 7.6 million non-compliant packages of other
excise goods were seized, including carbonated drinks, energy drinks, and
sweetened beverages.
The report further highlighted
that the Authority continued developing its awareness campaigns and
diversifying its communication channels to increase the number of beneficiaries
across all emirates and reach stakeholders within the tax sector. During 2025,
the Authority organised 210 tax awareness workshops attended by approximately
122,700 participants.
Throughout
2025, the FTA strengthened its media presence and digital outreach to engage
all segments of society and raise awareness of its responsibilities, its
diverse and growing services, and its key projects and initiatives. Through its
advanced digital ecosystem, the Authority sent more than 65 million text and
email messages. The FTA's website attracted 2.6 million visitors, while 2,980
awareness posts were published across social media platforms. Its social media
channels recorded notable growth, gaining 48,280 new followers, while the
Authority issued 46 press releases highlighting various events, activities, and
initiatives.